Live Chat can help your business turn valuable website visitors into customers.
Leveraging from the knowledgebase of your WebAssist or Live Call Answering Service with us, you can add live chat capability to your website for a modest monthly hosting fee plus a flat fee per chat.
Live Chat, or WebChat as it is also known, is handled by a dedicated team within our Network. Client Services support to refine your chat responses is covered by the Monthly Line Fee for your service to ensure you get the desired results.
Features of the service include:
- Full featured Live Chat Inc industry software;
- Personalised greeting to visitors on your website;
- Greeting and recognition of returning visitors; agents can see the previous chat history to build rapport;
- Answers to FAQs;
- Links to more information;
- Visitor support to place an order or make an enquiry for follow up by your sales team.