For businesses of all
types and sizes

General Business

While much can be accomplished with a secure website or stylish shop front, having your phone calls answered professionally remains critical for business credibility. In an age of cyber insecurity, personal communication remains important.

Cost Effective Options

Beyond virtual reception services, we can add functions or services as your business grows. Billing is mostly usage based, making this affordable for businesses of all types and sizes.

Inbound answering services, outbound and digital customer services, and portable national 1300 and 1800 numbers can be provided.

24x7

Overflow

Afterhours

On Demand

Warm transfers

Messaging

Sales & Support

Back-Office

Escalated Issues

Customers

Departments

Individuals

On-Call

Professional Services

The scope of services that our virtual receptionists handle ranges from simple message taking, booking and data entry to outbound telephone contact and emergencies after hours. We have flexible customer service options for small businesses through to corporate operations.

Messages

Sales Enquiries

Reception & Overflow

Project Lines

Facilities Maintenance

Messaging

Virtual Reception

Enquiries & Bookings

Outbound Projects

Back Office

1300 numbers

Campaign Support

Sales enquiries

Franchises

Customer Care