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Shipping and Transport

Shipping and transport industries are concerned with the movements of goods, vehicles and people in a timely and safe manner.

Beyond general reception support that we can provide any business, most of our clients in these industries use our escalation and custom staff welfare support services.

Typical service functions

Note: Higher service levels provide additional features and options. You are free to change between services without penalty.

Live Call Answering Service

  • General after hours and overflow switchboard and support.

Roster Lookup, Escalation Support Services

  • Routine OH&S incident reporting; through to
  • Emergency response to activate incident response teams

Staff welfare and Business Disaster Recovery

  • Simple GPS panic alert response for staff in the field; through to
  • Asset and vehicle tracking systems with contact centre support; and
  • Custom systems to provide alternative communications platforms for your organisation when dislocation or disaster strikes.

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