Working closely with the developers of the parking meter systems, we offer 24 x 7 contact centre support for all parking meter enquiries and complaints. We also log credit card payments, faults and reports of vandalism.
The handling of parking meter enquiries and complaints can be extremely draining and ineffective for a council call centre to manage on top of countless other enquiries.
This system gives councils an alternative to handling parking issues internally. All calls are logged and tracked in real time. Access to the system for self-service reporting is available to you via your Client Portal.