Well Done provides tailored support to a range of clients in Medical and allied pharmaceutical industries.
At its simplest this can be hotlines for adverse reactions within clinical trials, help desk support for medical software or escalation support services for individual GPs, dentists and medical specialists.
We also handle more complex After Hours Doctor Home Visit services for companies covering broad territories using custom booking systems that we have developed.
Accredited Medical Control Room
Well Done agents are trained to handle Medical Emergency calls appropriately and to protocols.
After Hours Doctor Home Visit Support
Your service would be set up to your requirements:
- You decide who you will or will not see (all patients, or just your own, in a service area);
- What basis you are willing to see after hours patients (by criteria, area, hours or cost);
- You can organise call out rosters with other GPs for a service area and jointly engage the one escalation support service, if you wish.
Welfare monitoring support is also available for doctors called out.